Terms & Conditions


In these terms and conditions,

  • “We/us/our/ours” means the seller, Hannah Scheidig Millinery
  • “You/your/yours” means the buyer/purchaser
  • “Goods” means the goods which we shall supply to you in accordance with the Contract

Methods of Payments, Currency and Prices

Credit and debit cards are accepted as payment.  All card payments are processed by PayPal and must be made at the time of placing the order. We do not store any of your financial information in our system.

All prices shown are in GBP (£ sterling) and include all taxes applicable within the U.K. Whilst every effort is made to ensure prices are correct, occasional errors or other technical problems may result in inaccurate prices being shown. In such cases we are not required to honour incorrect prices. Prices are subject to alteration without notice; however once we have accepted and confirmed an order, the price for that item(s) will not change.

Shipping, Duties and taxes

Shipping information and charges are given on the Delivery and Postage page. These charges are subject to alteration without notice; however once we have accepted and confirmed an order, the shipping charge for that order will not change. Please note that you are responsible for any duties, customs charges and/or taxes levied at the point of entry into the destination country.

Damage in transit

While we do our best to pack the Goods securely, we cannot accept any liability for any damage or deterioration in the Goods which occurs, for any reason, while the Goods are in transit to you. All orders totalling £75.00 and over, will be sent by Royal Mail Next Day Special Delivery, which includes proof of postage and receipt of delivery, transit insurance and Track & Trace (where you can trace your parcel online at www.royalmail.com) free of charge.


We reserve the right not to accept or to cancel once accepted any order, without penalty. The customer may cancel an order without penalty only before we have accepted it (acceptance of the order makes a contract between us).


All our hats and fascinators are handmade to order to your requirements. Items can be exchanged for another item, or alternatively a piece can be made to order for you instead. Refunds will not be given unless an item is faulty, damaged or wrong item has been sent.

Should you wish to exchange an item you must inform us within 48 hours of receipt, and return the goods within 7 days of receipt, you are responsible for the postage costs and safe return of the original goods to us in their original new unworn/unused condition. We recommend getting a tracking number when items are sent back as we cannot be responsible for any item lost in transit.

The exchange item will be sent to you with no extra delivery charges. We will email you to notify when the exchange item has been sent. If the exchange item is a lower price to the original item, the difference will be refunded to you. If the exchange item is a higher price, the difference will be charged to you before the exchange has been despatched. Exchanged goods can only be dispatched after the original returned goods have been received and checked.

Colours & Descriptions

Every care has been taken to ensure that all colour representations are portrayed as accurately as possible and that all product descriptions are correct. However, due to differences in monitor and browser settings every computer screen will display colour differently meaning that we cannot guarantee that the colour of the item will be an exact match as seen on your screen.

Workshops and Classes

To secure a fascinator making class group booking, we require a 50% deposit of the total cost to be paid at the time of booking.  This is to secure the class, materials and instructor’s availability on the requested date.   This will be refundable in case of cancellation until 6 weeks before the scheduled class date, after which time it will be non-refundable.  The outstanding balance must be paid in full at the latest 14 days before the scheduled class date.

The fascinator making classes will include instruction on how to make a range of styles of fascinators, a range of materials to complete such fascinators, digital photos of the day and a small gift bag for each hen (depending on the type of class booked – see individual class pages to see what is included in the price).  Arabella Bridal takes no responsibility for any cancellation by or any other action of the venue itself.

Please note that if numbers of participants in a group booking falls below the minimum number requirements, we reserve the right to charge the price as if the minimum number of participants was partaking.

In the unlikely event we have to cancel or postpone a class due to unavoidable circumstances or if (in the case of a scheduled class) we are unable to meet the minimum number of participants needed to run the workshop, we will endeavour to give you as much notice as possible. In the case of a class that we have had to cancel, we will happily refund the full workshop fee or transfer your booking to another workshop of the same price, space permitting. However, we cannot accept responsibility for any other costs or expenses you may incur.

All items made at our workshops are intended for personal use only and not for any kind of commercial use or re-sale.

Intellectual Property

By using this website, you acknowledge and agree that all content (including but not limited to all images, text, graphics and actual products) are protected by copyright, and design rights as applicable, which are owned by Hannah Scheidig Millinery.

You agree that you will not (nor assist or facilitate any third party to) commercially exploit or create derivative works from the products and other content on this site.

Retention of title

Under all normal circumstances, goods will be paid for prior to despatch. Neither the ownership of, nor the title in any goods sold by us, will pass from us until such time as we have received cleared payment in full for such goods and any additional charges relating to such goods. Until such time, we reserve the right to recover possession of the relevant goods.


These terms and conditions are subject to alteration by us without notice.